Telemedicine & Teletriage

Telemedicine

Telemedicine is now another option to communicate your pet's health issues or concerns from the comfort of your own home via Airvet. You will be able to send a picture and text messages or schedule a phone call. There will be times when a veterinarian will be available for On Demand calls as well.  Examples of instances where this can be beneficial for your pet are: 

To communicate with a doctor and send pictures of the patient for a post-operative follow-up examination and discussion, general wellness care and questions, after-hours care, hospice care, concerns about a potentially sick animal, and recheck examinations. 

Telemedicine, is a fairly new service offered in veterinary medicine but has been used in human healthcare for more than 25 years. Through this service you will be able to communicate with one of our veterinarians about your pet for up to 3 days via text message. Use the app to review recent activity, doctor’s notes and recommendations. A valid veterinary client patient relationship (VCPR) is required for one our veterinarians to be able to diagnose and create a treatment plan via telemedicine. See below for the definition of a valid VCPR.

If one of our veterinarians is not available the AirVet network will allow you to access a large network of veterinarians to help you determine if your pet needs to be seen in person ASAP or if it can wait until the next business day.

Teletriage

Has your pet not ever been seen at our clinic or has it been a while?  If it is after hours we are still able to assist you in deciding if your pet needs to be seen right away or if you can avoid and emergency clinic feed.  AirVet has a network of over 3,000 veterinarians that can support you with general medical concerns and emergencies.  A valid VCPR is not required for teletriage, this service will assist you in deciding if a trip to the emergency clinic is needed.