Privacy Policy


All Animals Veterinary Clinic, Inc.
Last Updated: 3/1/2026
All Animals Veterinary Clinic, Inc is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, or communicate with us.
By using our website or services, you consent to the practices described in this Privacy Policy.


1. Information We Collect
We may collect personal information that you voluntarily provide to us when you schedule appointments, complete forms, make payments, request prescription refills, subscribe to communications, or otherwise interact with our Clinic. This information may include your name, address, phone number, email address, payment information and pet medical history. We may also collect your DOB and your SSN for medication purposes.
We may also collect limited technical information automatically when you visit our website, such as IP address, browser type, device type, and website usage data through cookies or similar technologies.


2. How We Use Your Information
We use the information we collect to provide veterinary services, schedule appointments, process payments, communicate medical updates, send appointment reminders, respond to inquiries, maintain medical records, improve our website and services, and comply with legal obligations. We may also use your contact information to send important administrative communications related to your pet’s care or your account.
We do not sell your personal information to third parties.


3. Sharing of Information
We may share your information with trusted third parties only as necessary to operate our business and provide services, including laboratory providers, referral hospitals, pharmacy services, payment processors, appointment reminder systems, and practice management software providers. These third parties are required to maintain appropriate safeguards to protect your information.

We may also disclose information when required by law, court order, or government regulation, or when necessary to protect the rights, safety, or property of the Clinic, our staff, clients, or patients.


4. Communication Preferences (Opt-out)

By providing your phone number or email address, you consent to receive appointment reminders, medical communications, billing notifications, and follow-up messages. Standard message and data rates may apply for text communications. You may opt out of non-essential communications by contacting our office; however, we may still send necessary administrative or medical notices.


5. Message Rates

Payment transactions are processed through secure third-party payment processors. We do not store complete credit card numbers on our servers. Standard message and data rates may apply for any text message communications related to billing, payment reminders, or transaction confirmations. Any credit card processing fees disclosed in our Terms and Conditions apply as outlined at the time of payment.


6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
All Animals Veterinary Clinic, Inc.
701 W. Elm Street Lebanon,IN 46052
7654827387
[email protected]


8. Changes to This Policy

All Animals Veterinary Clinic, Inc. reserves the right to modify or update this Privacy Policy at any time. Updates will be posted on our website with a revised “Last Updated” date. Continued use of our services constitutes acceptance of any updated policy.

Terms and Conditions


All Animals Veterinary Clinic, Inc.
Last Updated:3/1/2026
Welcome to All Animals Veterinary Clinic, Inc. (“Clinic,” “we,” “our,” or “us”). By scheduling an appointment, utilizing our services, purchasing products, or accessing our website or online services, you agree to the following Terms and Conditions.


1. Veterinary-Client-Patient Relationship (VCPR)
A Veterinary-Client-Patient Relationship (VCPR) is established in accordance with Indiana law when a veterinarian has assumed responsibility for making medical judgments regarding your pet’s health, the client has agreed to follow the veterinarian’s instructions, and the patient has been examined within a medically appropriate timeframe. Without a valid VCPR, we are unable to diagnose conditions, prescribe medications, or provide medical advice.


2. Appointments, Deposits & Cancellations
Appointments are required for most services. A deposit may be required for new clients prior to scheduling an appointment. Deposits may also be required for clients who have a history of multiple no-call/no-shows or repeated late cancellations. A cancellation is considered late if notice is not provided at least two (2) hours prior to the scheduled appointment time. Surgical procedures require a deposit at the time of scheduling, and cancellations must be made at least twenty-four (24) hours prior to the scheduled surgery to avoid forfeiture of the deposit. The Clinic reserves the right to require prepayment for future appointments based on prior attendance history.


3. Message Opt-Out

By providing your phone number or email address, you consent to receive appointment reminders, medical communications, billing notifications, and follow-up messages. Standard message and data rates may apply for text communications. You may opt out of non-essential communications by contacting our office; however, we may still send necessary administrative
or medical notices. If you are experiencing issues with the messaging program please reach out to us at our phone number and we will assist you further upon open business hours.


4. Payment Policy & Credit Card Fees
Payment in full is due at the time services are rendered. We accept cash, debit cards, credit cards, and approved third-party financing options. An additional processing fee applies to credit card transactions completed within the Clinic. This fee does not apply to cash or debit transactions. We do not offer in-house payment plans unless explicitly agreed upon in writing. Failure to pay for services rendered may result in referral to a collections agency, additional collection costs, and possible denial of future non-emergency services.

5. Communication & Consent
By providing contact information, including phone number and email address, you consent to receive appointment reminders, medical updates, follow-up communications, and billing notifications. Standard message and data rates may apply for text messaging. Carriers are not liable for delayed or undelivered messages.


6. Modifications to Terms
All Animals Veterinary Clinic, Inc. reserves the right to update or modify these Terms and Conditions at any time. Continued use of our services constitutes acceptance of any revised terms. These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of Indiana.